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TERMS & CONDITIONS

LIABILITY:

Neither Orbis Catholicus Travel, its affiliated entities and its and their employees, shareholders, officers, directors, successors, agents, and assigns (collectively “OC-Travel”), own or operate any person or entity which is or does provide goods or services for these trips. Because OC-Travel does not maintain control or operate the personnel, equipment, or operations of the suppliers it uses, as such OC-Travel assumes no responsibility for and cannot be held liable for any personal injury, death, property damage or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the suppliers or other employees or agents; any defect in or failure of any vehicle, equipment, or instrument owned, operated or otherwise used by any of these suppliers; or any wrongful, willful or negligent act of or omission on the part of any other party not under the supervision and control of OC-Travel. Additionally, OC- Travel waives any and all liability for losses or expenses due to sickness, lack of appropriate medical facilities or practitioners, weather, strikes, theft or other criminal acts, war, terrorism, computer problems, acts of God, or other such causes.  All services and accommodations are subject to the laws of the country in which they are provided.  OC-Travel reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if OC-Travel deems it necessary for the comfort, convenience, or the safety of the tour. OC-Travel reserves the right to withdraw any tour at any time. OC-Travel reserves the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by the tour manager to be in the best interests of the health, safety, and general welfare of the tour group or of the individual participant. OC-Travel does not accept liability for any carrier’s cancellation penalty incurred by the purchase of a non-refundable airline or other ticket to the tour departure city and return or otherwise. Baggage and personal effects are the sole responsibility of the passengers at all times.  Passengers may be photographed for the promotional purposes of OC-Travel. Payment of the deposit to OC-Travel constitutes acceptance of these terms and conditions.  You agree that any dispute concerning, relating, or referring to this contract, the brochure or any other literature converging your trip, or the trip itself, shall be resolved exclusively by binding arbitration according to the then existing rules of the Province of British Columbia in Canada.

CANCELLATION POLICY:

A notice of cancellation must be received in writing.  Penalties will be to the fax, e-mail, or postmark date.  For cancellation after the deadline, cancellation fee of 100% of the total price.  Cancellation protection travel insurance is highly recommended and can be purchased at the time of deposit.

Should the chaplain be unable to participate in this trip, every effort will be made to secure a substitute chaplain.  Regardless of the participation of the chaplain, the tour will proceed as scheduled on the dates listed.  By signing this form to participate in this tour, you agree that the terms of the cancellation penalty will be binding upon you regardless of whether the chaplain is able to participate.

PASSPORT:

A valid passport is required for this tour and must be in your possession at all times during the tour.  If you do not have a passport, apply immediately as the process can entail a long wait.  Remember to check the expiration date of your passport before booking (certain countries require a minimum of six months passport validity from the return date of your trip).  At the time of reservation, OC-Travel requires a copy of the inside page of your passport (showing your name and photo).

AIRFARE:

We do not include airfare in our pricing.  This means it is an additional cost.  Seats are limited and may not be available on every flight or departure date.  The number of connecting flights, length of layovers, and all conditions of air travel cannot be guaranteed and may change before departure.  We ask you to book your flights as soon and to be reasonably flexible.  For flight requests, please contact the agent we work with, Ana Santa Maria: https://www.flightcentre.ca/stores/specialistdetail/5933-Ana-Santa-Maria.

Because we allow our customers to secure their own preferred air arrangements, meeting the group at the agreed meeting point and time takes a bit of coordination.   Most of the tours include round-trip airport-to-hotel transfers via coach bus.  However, you are responsible for meeting the group at the specified time and location.  If you miss the group at the agreed meeting point and time, you are responsible for the cost and arranging for your own transfer to and from the airport.

TRAVEL INSURANCE:

OC-Travel highly recommends the purchase of an international travel insurance plan (that includes cancellation and medical coverage).  We require insurance for those who travel to the Holy Land. OC-Travel is not responsible for any loss incurred by the traveler due to a cancelled flight or other means of transportation. Please investigate purchasing travel insurance to cover any type of loss associated with cancelled air or other transportation.  Purchase travel insurance at the time you register when you pay your deposit. Call OC-Travel toll-free for details: 1-800-675-9088.

PAYMENT TERMS:

OC-Travel asks for prompt payment on the requested dates in order to keep our prices low and to meet our deposit schedules with our suppliers for this tour.  Please see the reservation form for the payment schedule.  OC-Travel accepts check/cheque, Visa and MasterCard for payment.  Please note: if you are a US credit card holder, your US bank may or may not apply an extra charge for the processing of your payments with your credit card, because we are a Canada-based company.

ITINERARY:

The itinerary presented is tentative and subject to change.  It is subject to confirmations from many organizations.  Because of changes in local schedules, we may need to alter specified events, dates, or venues, to better fit the overall plan.  OC-Travel reserves the right to alter or cancel the itinerary, at OC-Travel services’ sole discretion, as it deems necessary for the comfort, convenience, or the safety of the tour.

LUGGAGE:

Baggage is at owner’s risk throughout the tour.  Checked baggage is limited to ONE bag per person.  Details will be in your final travel documents.  For most airlines, the one checked bag is limited to 50 pounds and 62 inches (length + width + height).  You may also bring a small carry-on bag that will fit under or above your airline seat and later in the coach bus.  You must be able to carry your own luggage.  We recommend luggage on wheels.  Some tours have porterage of luggage while some do not.

DRESS CODE:

Our journeys focus on the needs of our faith-based travelers.  In visiting world famous spiritual sites, take note – there is often a dress code.  Covering of knees and shoulders is required.  Absolutely no shorts or shoulderless tops are permitted at religious sites.

HEALTH REQUIREMENTS:

All of our tours include a significant amount of walking.  Moderate physical activity is expected on a walking tour.  This includes stairs and uneven walking surfaces.  Motor coaches are often not permitted to pick up or drop off in front of major attractions.  Some of the most unique sightseeing includes accessing locations that restrict motor coaches, especially in historic city centres.  Bring appropriate walking shoes.  Travelers must be medically and physically fit.  Most of our tours are not wheelchair accessible.

PARTICIPATION:

OC-Travel services reserves the right to decline to accept or retain any participant on any of its tours if, in its sole discretion, it deems any such participant as being detrimental to the tour and the well-being of the other travelers.  In the event that any participant is removed from a trip, OC-Travel’s only obligation is to refund to that person that portion of the payment allocable to unused services.

GRATUITIES:

Gratuities for your local guide, bus driver and hotel staff are sometimes included and sometimes not.  Check with the tour director.  In addition, a free-will offering is taken up at some Masses as a collection for the local church.